At leonardolens, we are committed to delivering your products safely and on time. Please review our shipping policy before placing an order.
1. Shipping Methods & Delivery
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All orders are shipped via our trusted courier partners.
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Standard delivery times range from 3–7 business days, depending on your location.
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Remote areas may require additional time.
2. Shipping Charges
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Shipping charges (if any) will be clearly displayed at checkout before confirming your order.
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Occasionally, we may offer free shipping promotions.
3. Cash on Delivery (COD)
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We do not accept any online payment methods.
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All payments must be made in cash upon delivery of your order.
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Please ensure you have the exact amount ready at the time of delivery, as our delivery personnel may not carry change.
4. Order Processing
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Orders are typically processed within 1–2 business days after confirmation.
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You will receive an email or SMS notification once your order is shipped.
5. Delays & Issues
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While we strive to deliver on time, unforeseen delays (e.g., weather, courier issues, or peak season demand) may occur.
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If your package is delayed or lost, please contact us immediately at [email protected].
6. Damaged or Wrong Items
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If you receive a damaged or incorrect product, please notify us within 48 hours of delivery.
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We will arrange a replacement or return as quickly as possible.
7. Contact Us
For any shipping-related questions, please reach out to us at:
📧 [email protected]